February 16, 2018 1:12PM EST February 16, 2018 6:12PM UTC
[Investigating] We are currently experiencing performance degradation in our NA1 environment. Our team is investigating and will post updates here as they become available.
February 16, 2018 2:07PM EST February 16, 2018 7:07PM UTC
[Monitoring] Our team was able to isolate the issue as being related to a back-end database slow-down. We've taken steps to mitigate the performance impact and verified that the site should be responding normally again.
We apologize for any inconvenience the performance degradation has caused. We will continue to monitor performance for any changes in performance and will post a final resolution here.
February 16, 2018 3:02PM EST February 16, 2018 8:02PM UTC
[Resolved] Our na1 database performance has returned to normal levels.