All Systems Operational

Updated a few seconds ago

Production AssureSign Websites




Operational

Development




Operational

IVR and Verification Services




Operational

Assuresign Pipeline Infrastructure




Operational

External Services

Mandrill

SendGrid

Status.io

Twilio

Vonage

Zendesk

Scheduled Maintenance

sb/au-sandbox.assuresign.net maintenance - sandbox releasePlanned Maintenance

Schedule

August 18, 2022 9:00AM - 9:35PM EDT
August 18, 2022 1:00PM - 1:35AM UTC

Components

Development, Assuresign Pipeline Infrastructure

Locations

sb.assuresign.net, sb.assuresign.net, sb-apac-secondary.assuresign.net

Description

Sandbox system new release notification: Refer to our release notes documentation at https://help.nintex.com/en-US/platform/ReleaseNotes/NintexAssureSign.htm for a summary of changes in this release.
account/au-account.assuresign.net and au/ca1/eu1/na1/www.assuresign.net maintenance - production releasePlanned Maintenance

Schedule

August 24, 2022 7:00AM - 7:30AM EDT
August 24, 2022 11:00AM - 11:30AM UTC

Components

Production AssureSign Websites, Assuresign Pipeline Infrastructure

Locations

au.assuresign.net, ca1.assuresign.net, eu1.assuresign.net, na1.assuresign.net, www.assuresign.net, account.assuresign.net, au-account.assuresign.net, prd-apac-primary.assuresign.net, prd-apac-secondary.assuresign.net, prd-us-primary.assuresign.net, prd-us-secondary.assuresign.net, prd-us1-primary.assuresign.net, prd-us1-secondary.assuresign.net

Description

Production systems new release notification: Refer to our release notes documentation at https://help.nintex.com/en-US/platform/ReleaseNotes/NintexAssureSign.htm for a summary of changes in this release.

Locations

History (Last 14 days)

AssureSign Service Disruption - IVR systemsService Disruption

Incident Status

Service Disruption


Components

IVR and Verification Services


Locations

IVR Platform, IVR reporting web



August 15, 2022 12:57PM EDT
August 15, 2022 4:57PM UTC
[Monitoring] We had earlier identified an issue with our IVR systems that may cause service disruption for some customers. We have implemented a fix for this and are currently monitoring.

August 15, 2022 1:42PM EDT
August 15, 2022 5:42PM UTC
[Resolved] This issue has now been resolved, with all affected customers reporting successful calls.
Nintex AssureSign – Maintenance for au-sb/sb/au/ca1/eu1/na1/www.assuresign.net maintenancePlanned Maintenance

Description

A maintenance release will be applied.


Components

Production AssureSign Websites, Development, Assuresign Pipeline Infrastructure


Locations

au.assuresign.net, ca1.assuresign.net, eu1.assuresign.net, na1.assuresign.net, www.assuresign.net, sb.assuresign.net, au-sandbox.assuresign.net, sb.assuresign.net, sb-apac-secondary.assuresign.net, prd-apac-primary.assuresign.net, prd-apac-secondary.assuresign.net, prd-us-primary.assuresign.net, prd-us-secondary.assuresign.net, prd-us1-primary.assuresign.net, prd-us1-secondary.assuresign.net


Schedule

August 8, 2022 10:00PM - August 8, 2022 10:45PM EDT
August 9, 2022 2:00AM - August 9, 2022 2:45AM UTC


August 8, 2022 9:56PM EDT
August 9, 2022 1:56AM UTC
[Update] Nintex AssureSign upgrade is now in progress.

August 8, 2022 10:34PM EDT
August 9, 2022 2:34AM UTC
[Update] Nintex AssureSign upgrade was completed successfully.